

Next, you want to see if your phone has enough storage and memory space. If there is no clear cache option, you can clear the cache by deleting the app and reinstalling it. Tap “Clear Storage” and/or “Clear Cache”.Here are the general steps to clear your cache: Every phone is a little bit different (I have a Google Pixel 3a), but you’ll find this option in the device settings. The first step to fix a slow app is to clear the cache, so that’s what I tried with Fetch Rewards. Here’s what I suggest that you try before reaching out to Fetch Rewards customer service: 1. I noticed the same type of sluggishness when I went to redeem my Fetch Rewards points for gift cards.įortunately, I was able to find a solution to get the Fetch Rewards app running smoothly again. But when this issue started, it could take as long as a minute and sometimes the app crashed. What to Do If the Fetch Rewards App Keeps Crashingįor example, it normally takes about 10 seconds for me to upload a grocery receipt to Fetch Rewards and get my points.

What exactly do I mean by acting up? The easiest way to describe the issue is that everything just took forever to load. So I was surprised when the Fetch Rewards app started acting up recently. Try to limit the overlap of information to no more than 2 linesĪdditionally, snapping your receipts works best on a cellphone as opposed to a tablet.Fetch Rewards is one of my favorite grocery rebate apps, primarily because it’s quick and easy to use.For longer receipts that do not fit into one picture, you can snap multiple photos so that all of the required information is captured.


To snap pictures of your physical, paper receipts, tap the orange Snap button and your device's camera will open up. When you tap it, a blue circle and an orange circle will appear. To start snapping your receipts, open your Fetch app and tap on the orange circle at the bottom of your screen.
